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How to automate your ecommerce store on WhatsApp

MENA ecommerce businesses lose sales every day because they can't respond fast enough on WhatsApp. Chatwiser lets you build a chatbot that answers product questions, confirms orders, sends tracking updates, and recovers abandoned carts — automatically, in Arabic and English, 24/7.

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How it works for ecommerce

1

Connect your WhatsApp Business number

Link your WhatsApp Business API number in minutes. No technical setup required.

2

Build your product catalog flow

Create a chatbot that shows products, answers questions, and guides customers to purchase — all inside WhatsApp.

3

Automate order confirmations and tracking

Send automatic order confirmation and shipping update messages to every customer.

4

Recover abandoned carts

Send a follow-up message to customers who browsed but didn't buy — with a direct link back to checkout.

What ecommerce stores achieve with Chatwiser

Faster response time — customers get instant answers any time of day
Fewer missed sales — no message goes unanswered
Higher order completion — guided checkout inside chat
Arabic + English support — serve all your customers

Frequently asked questions

Can I connect Chatwiser to my Shopify or WooCommerce store?

Yes. Chatwiser integrates with major ecommerce platforms to sync products, orders, and customer data.

Does it work in Arabic for customers in Saudi Arabia and UAE?

Yes. Chatwiser is Arabic-first. Your chatbot can respond in Arabic with full RTL support, matching the natural reading direction for your customers.

How quickly can I set up a WhatsApp chatbot for my store?

Most stores are live within an hour. Our guided setup walks you through connecting WhatsApp and building your first flow step by step.

Start free trial14-day free trial · No credit card